Shipping & Delivery — Worldwide

Worldwide shipping program

We ship worldwide.
Free over €90.

Every order is packed plastic-free and shipped the low-impact way — to your home, a relay point near you, or picked up in person.

Free shipping on every order over €90 — anywhere in the world

Free over €90

Reach €90 in your cart and shipping is on us — France, Europe or anywhere else on the planet. No code needed, applied automatically at checkout.

Eco by default

Plastic-free packaging, consolidated parcels and low-impact carriers whenever possible. Relay-point delivery cuts last-mile emissions even further.

Delivered your way

Home delivery, a relay point near you, or free in-person pickup. You choose at checkout — we prepare every order with the same care.

Rates at a glance

Destination Option Price Typical time
France Relay point — eco €3.99 FREE over €90 2–4 business days
Standard home — eco €7.99 FREE over €90 2–4 business days
Express home €10.99 1–2 business days
In-person pickup Free Same day, on appointment
European Union Relay point — eco €14.90 FREE over €90 3–6 business days
Standard tracked — eco €22 FREE over €90 3–7 business days
Rest of the world Tracked international €29 FREE over €90 5–12 business days
Vital Info Guides are digital. They are delivered instantly by email and download link the moment your order is confirmed — no shipping, no waiting, wherever you are.

How it works

1. We prepare your order in 24–48h

Every parcel is packed by hand in plastic-free, recyclable materials.

2. You get a tracking link by email

Follow your parcel door to door, whatever the destination.

3. Delivered where it suits you

At home, at your relay point, or picked up in person — free pickup is arranged by appointment after checkout.

Questions

How do I get free shipping?

Add €90 or more of products to your cart. The free option appears automatically at checkout for your destination — worldwide.

Which countries do you ship to?

All of them. France and the EU are served by our eco options and relay points; the rest of the world ships with tracked international carriers.

What makes your shipping ecological?

Plastic-free packing, consolidated shipments, relay-point delivery (fewer failed deliveries, fewer kilometres) and carriers chosen for their low-carbon programs.

Customs and taxes outside the EU?

Orders outside the EU may be subject to local import duties, payable by the recipient. We always declare parcels honestly.